NETZERO ATTACKS AOL

Last week I was watching TV when one of the new AOL ads came on. I like this latest batch of AOL spots because of their casting and the way they project AOL as friendly caring company. I was sipping my coffee as the AOL spot came on and even though I had seen it many...

CAN YOU ATTACK A COMPETITOR?

There are many uses or applications of the word attack. Attacking the Normandy beach had one meaning to Eisenhower. Attacking the Green Bay line had another meaning for Walter Payton, Mike Ditka and the Chicago Bears. Attacking a messy disorganized garage has a third...

THE CUSTOMER IS NOT YOUR FRIEND

The customer is not always right. The relationship between customer and vendor by definition is built on tension. Tension characterized by the customer who wants to minimize price. And the vendor who wants to maximize price. These are conflicting objectives....

THE ANCIENT ASIAN GAME OF GO

Go is perhaps the oldest board game in the world. The rules are very simple, and you can learn them in a few minutes – but they lead to a countless number of intriguing patterns and clever maneuvers. In ancient times Go was considered a martial art and was part...