Perhaps the greatest weakness found in marketing organizations today is the lack of strategic insight. The ability to develop and execute effective strategy in the face of mounting competitive pressure is a requisite enterprise competency.
Robert Cantrell at the Center for Competitive Advantage has developed a unique methodology for applying the theory of Sun Tzu. Consisting of a book and a deck of cards Robert’s methodology is an elegant catalyst for generating strategic alternatives. This is what they have to say about the card deck:
The core value of the Art of War Sun Tzu Strategy Card Deck is in the content. It is absolutely the most concise summary of competitive strategy available on the market. It summarizes, in approximately 1600 words, information about all aspects of conflict strategy that other authors, in traditional books, easily use over 100,000 words to describe.
The most common way buyers use this product is as a tool to think through options. In that role, it serves as a sort of ‘strategy playbook.’ And just like the plays of a football game, the drive to the goal line may involve a series of strategy plays, one setting up the other until you succeed.
The cards are compact, easy to fit into a packet or briefcase, and can be reviewed in their entirety prior to any critical engagement – to to include those points in travel when you have to turn off all electronic equipment. Provided you and other parties each have their own copies, the cards also provide a common strategic language.
Trainers will find the the Art of War Sun Tzu Strategy Card Deck useful as a tool to teach all aspects of competitive strategy. This training is backed up by a book, Understanding Sun Tzu on the Art of War, that has already found a place in the top US military leadership schools. (The study guide page shows the linkages between the cards and the book.) Also, the game Art of War Assertion brings many valuable aspects of strategy to the training environment that cover all functional and psychological aspects of competition.
Trainers that run war games will particularly enjoy the cards for the randomness card format presents. Need your adversary to do something unexpected? Pull a card and deal with it.
We are in the process of developing some joint offerings with Robert and his group. You can visit their site here for more information and to purchase the book and card deck.
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I couldn’t agree more. In fact, I recently started to address this topic in a recent blog post because I see so many companies executing tactics claiming to be thinking strategically –
http://insidetheloop.typepad.com/inside_the_loop/2005/05/which_came_firs.html
I think companies struggle enormously trying to define the fundamental battle between the CEO and the customer – because we are all friends right? Everyone make nice nice. Customers are loyal right? Don’t make me laugh.
By definition the CEO is in capture mode, and the customer is in resist mode most of the time…don’t believe me? How many calls from telemarketers have you willingly sat through during your dinner time?
The CEO has to fight to hold onto market share. The customer is not loyal (unless you mean to the extent they believe it is in their interests to be.) They will leave as soon as their interests change. If they find something faster, better, cheaper, then they hit the road.
If your company can’t define the battle, and maneuver to pit its strengths against customer vulnerabilities (needs), then you better be a really big guy!